PC Paradise – Terms & Conditions
Dear Valuable Customers,

PC Paradise always puts customers first. To provide faster and better service, customers are requested to read and follow the terms and conditions below before purchasing any products.

➤ Warranty

PC Paradise provides warranty only for products where the manufacturer provides warranty support. The warranty terms are defined by the original brand or manufacturer.

Warranty services are mainly handled by the respective brand or manufacturer. PC Paradise assists customers in claiming warranty service when needed.

➤ Warranty Conditions

  • Warranty is provided according to applicable laws and manufacturer policies.
  • Warranty does not cover damage caused by misuse, modification, or unauthorized repair.
  • Normal wear and tear is not covered under warranty.
  • Consumable items such as mouse grips or skates are not covered.
  • Damage caused by fire, electrical issues, water, or natural disasters is not covered.
  • Products sent for warranty service will be inspected before repair or replacement.
  • Customers must provide proof of purchase such as invoice or money receipt.
  • Customers may need to pay shipping charges for warranty claims.

➤ Terms of Payment

  • Please check product availability before making any payment.
  • Online payments are processed through secure payment gateways.
  • Additional payment gateway fees may apply for online transactions.
  • If a refund is required, processing may take up to 10–15 working days.
  • Gateway fees or transaction charges are non-refundable.

➤ Product Listings

PC Paradise tries to ensure that all product information including descriptions, images, specifications, and prices are accurate.

However, due to human error or technical issues, some information may occasionally be incorrect. We reserve the right to correct such errors without prior notice.

➤ Order Processing & Delivery

  • Orders are usually processed within 48–72 hours if the product is in stock.
  • Orders are not processed on weekends or public holidays.
  • PC Paradise reserves the right to cancel or modify orders if necessary.
  • Delivery time may vary depending on location and courier services.

➤ Physical Damage Policy

  • Products with physical damage are not eligible for warranty service.
  • Improper installation, burn damage, liquid damage, or tampered stickers will void warranty.
  • Physically damaged products will be returned to the customer at their own expense.
For questions regarding these terms, please contact
PC Paradise