After Sales Policy

➤ Customer Support

At PC Paradise, our first priority is to serve our customers and ensure their satisfaction.

After purchasing a product, customers will receive all necessary documents and information. Our support team will also provide assistance if you face any difficulty using the product.

➤ Product Return & Cancellation

• Once a product is received and accepted by the customer, returns or cancellations are not allowed.
• Customers may request a product substitution before unboxing the product.
• If a customer requests a product change after receiving the product, they will need to bear the transportation cost for the replacement.

➤ Defective Products

If a product is found to be defective, PC Paradise will take full responsibility according to our warranty and return policies.

Customers should contact our support team as soon as possible if they discover any issue with the product.